20 Ways to Improve Newsletter Conversions
We've all seen them.
They come in various sizes, and though they look innocent enough, they're really a mysterious black hole leading to something even more puzzling.
A newsletter!
Hard to believe, but it's true. A newsletter signup box can be that easy thing you stick in a corner, yet you come to realize it's not earning its keep. People aren't signing up. Not long ago I did some troubleshooting for a company who couldn't figure out why there were so few subscribers to their newsletter. After they received my report, they wrote back,' To be honest, we put that up because we were told its good to have a newsletter.' Nobody told them it takes a lot more than putting up a little signup box on a web page.
Here's a rundown, in no particular order, of things to consider if you want to present a newsletter or any type of subscription-based publication (such as news updates, sales promotions) that requires asking for someone's email address and their name. The idea behind the list is to increase conversions, reduce signup abandonment and inspire interest in your subscription offering.
1. Are there too many opportunities for signup'
Some web sites appear desperate. There may be a text link in the global navigation and footer, plus a box placed on every single web page. Some web sites have two boxes ' one above the page fold and a duplicate below the fold.
2. Did you extend a polite invitation during conversational content somewhere'
There are many ways to invite signups, such as when introducing yourself or company, in a form return page when you direct visitors back to the homepage or somewhere of interest, or as an item in the About Us content. Link to a page containing information about the newsletter, which also has a sign up form on it.
About Your NewsletterNo matter how you name it: email advertising, email marketing campaign, newsletter, ezine. The medium is already worn out. Overused. Abused. This ..... 3. Does the box contain scan words such as 'Free', 'Sales', Special'' (Ex. 'Subscribe to our free newsletter.')
4. Did you study your target market to learn if there is a need for your type of newsletter' Who are your intended readers'
5. Be careful. Some forms are confusing, such as when they ask for a mailing address for an EMAIL only newsletter. Why do you want to know where they live' (If you have a good reason, it's best to clearly state what that is.)
6. Is the newsletter intended for an International audience' If there is a reason to ask for personal information, make sure the form is designed for International users to fill out.
7. Link to a privacy policy at or near the top of the sign up form. This explains exactly what will happen to the subscriber's email address and any other information they're asked to give. If they don't trust your motives, they may refuse to sign up.
8. A simple newsletter sign up box should request a user name and email address that will accept the email. Instructions near or inside the box, or in the newsletter information page, explaining they'll receive a confirmation email verifying their information will increase user confidence.
9. Always link to a sample issue. Otherwise, they have no idea what they're signing up for. Always refer to the title of the publication. I've seen signup requests for publications with no name!
10. Provide free archives. A history of a newsletter indicates if it's new, or an established publication. The latter hints at authority on the subject matter. If new, note somewhere that archives will be provided. In this way, you offer a second chance to sign up later, once the prospect has ......
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